



AsiaOne Pro's network administration service provides a total package that can be custom-tailored to each Career's needs and budget. Our highly skilled team will conduct a thorough analysis of your business and present several network designs and configurations that work best with your requirements. The actual work of Network Administration will vary from company to company, but will commonly include activities and tasks such as network address assignment, assignment of routing protocols and routing table configuration as well as configuration of authentication and authorization. We build network solutions that range from activities such as installation and configuration of server farm, communications hardware installation, structured or wireless cabling, network security set up down to the bottom part of enterprise hierarchy of installing and setting up workstations. AsiaOne Pro also provides preventive and corrective maintenance services for PC desktops and peripherals, server farm, and network active components/equipment.
AsiaOne Pro's Programming arm is primarily concerned with creating web applications that can meet and anticipate the demands of your business. One of our main products is the development of web tools that a call center needs to handle their Careers.
A CRM is just an example of a web application that we create specifically for a call center. The CRM, which stands for Customer Relationship Management, consists of the processes a company uses to track and organize its contacts with its current and prospective customers, and it is this software that a call center uses to improve services provided to customers, and to use customer contact information for targeted marketing. This basic CRM set-up can be further customized and enhanced from time to time as your business changes and grows.
Depending on what the Career needs, we create custom web applications using open source technology such as PHP on the backend, MySQL as the database, and HTML, CSS, JavaScript, AJAX as the front-end. The design may also interface with existing systems with the use of API (application programming interface), such as integration of payment/portal systems, shipping api, and even Asterisk (open source communication platform.